May 2009

Long Week

Well, I can only apologize for the past seven days. Annoyingly I can’t talk a lot about what happened.

I’ll be factual on outages that happened – last Tuesday we had a several hour full outage (4 hours). Since then about 30-50% of gmail users have been ’slow’ – some emails would come in a few hours late. Users with their own domains (e.g. joe@mycompany.com) have been even slower.

I can once again only praise the services of Amazon AWS. We had to rebuild a large amount of our environment quickly. In that few hours we were able to build a large number of servers from scratch, it was pretty amazing.

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The Other Guys

Once upon a time in a past life I used to know a lot about other mobile email solutions out there – my job consisted of hopping around the Caribbean, island to island, launching BlackBerry’s. From Haiti to Bermuda I saw it all. On top of that I used to regularly have Nokia & Sony Ericsson sales reps around with their latest and greatest smartphones, and other mobile email solution providers hocking their goods (Seven, Good, Visto, Motorola, etc).

But in the past few months, in the deep thicket of Peek here, I have sort of lost track of the development of other solutions. So when I read the New York Times article “Why Push Gmail For BlackBerry is a Big Deal” last week, I was a bit perplexed. I was sure that at various points in my past lives I had used gmail and it was push??? And can’t users get BES & BIS to solve this answer ultimately?? But still, the fact that BlackBerry took this long to integrate Gmail to their corporate offering seems strange.

You see the secret to Gmail’s push has been around for a while. Gmail uses IMAP Idle. It is public and it is a standard’s based interface (well almost). It launched in October of 2007, and anybody can use it or build software using it. To hear that BlackBerry is only integrating it now in May of 2009… and on top of that they haven’t integrated very much with it – no tasks, one-way calendar, etc. I know, I know… some of you think its wrong of me “who is Peek to disparage somebody elses feature set”… but we don’t pretend to be a do-everything enterprise solution!

So now I’m curious, what do other mobile email solutions offer these days? I know Windows Mobile is a horrible experience – polling only (no push), eats battery, etc – but I wonder where the rest are at. I’ll post once I try a few more out.

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Hiring Mobile Software Ace

We are growing here at Peek and we’re looking for somebody to help lead our mobile software development on the Peek. You get to work with our awesome product management team to help figure out what we do next on the Peek and plan for it. Then you get to develop and deliver on it.

If you are interested email me (dan at getpeek).

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