I think by now most folks have read the reports that only 500 kins were sold. If that number is true, its shocking. Its horrid! Its one of the worst launches ever (we sold 500 in our first few days, and we were absolute nobodies). In fact, I remember a friend of mine who works on Windows Mobile telling me “do not launch this product, it will not sell”.
But I’m not here to bash Microsoft. I’m here to bash you. Its not Microsoft’s fault. Its yours.
A few years back Microsoft bought Danger, the maker of the ground-breaking Sidekick. The Sidekick is a demagogue in the world of phones, they along with Palm paved the way for the modern smartphone. Messaging-oriented, stylish designs, QWERTY keyboards, trackballs and more, they pushed the bar on what a phone could do. People were buying lots of Sidekicks, it was the hot, must-have, Paris-Hilton-stolen-celeb accessory.
The iPhone, the Treo, the Moto Q, the Sidekick, the Blackberry Pearl, Samsung BlackJack, a plethoria of HTC devices that were clunky that nobody bought, and lets not forget about the very functional voice brethren of RZRs, KRZRs and PBLS. There was a plethora of choice & people exercised their right and bought interesting, different devices. Nobody I knew had the same device as me.
Fast forward to the past 12 months in mobile:
1. Palm launches a bunch of stellar devices with groundbreaking software on it. These are not only cool devices, but they were priced accessibly for the average person. RESULT: dead, sold to HP.
2. Microsoft, with lots of the old Danger/Sidekick team they bought, launch the Kin. Again, a really good device. Looked great. RESULT: sold 500 of them and shutdown the bu.
3. The iPhone 4 launches and sells millions in days.
4. Motorola flatlines, only to move to Android, which saves them.
So did Palm and Microsoft make bad products, while Google & Apple mad great ones??? No!!! They all have had issues. The iPhone 4 doesn’t make phone calls for the love of god, and the battery and laggy performance on every Android device is horrendous.
Apple + Google monoculture, thats the real problem here. You, the people, are buying Apple products for no fricking reason. What annoys me most is how the iPhone uses the artist class, traditional anti-monoculturists, and turns them all into iPhone lovers. What gives??? Its confounding. The iPhone has zillions of flaws, just like its competitors. Why don’t you folks experiment and buy devices from extremely successful device makers like Microsoft and Palm?
I actually wonder if its backlash from the plethora of choice from a few years back. I think people got sick of buying half-functional, slow-ish, hard to use devices (Moto Q – cough cough). The supreme example here is everything WAP. I feel like WAP-browsers set back the internet on the phone ages. It was awesome in its back-end, low overhead design but terrible in its usability. WAP left a huge opportunity for somebody to think about and solve browsing & data… that company was Apple. A frustrated pile of people who were tired of spending money on half-working devices that took 4 minutes to get a single web-page that was half of what it should have been flocked over to Apple iPhone. Then I think people stopped wanting to go to the AT&T store, talk to some sleazy sales rep who knew nothing, and figure out which phones actually worked and which didn’t. They just bought iPhone because everybody else was and it seems to do the trick. No more mystery of if my phone will work or not.
But I think we’ve gone too far now. We need to stop being zombie purchasers of iPhone and Android devices. We need to experiment once again and try new devices that launch in the marketplace.









Kevin D. | 14-Jul-10 at 8:09 am | Permalink
Verizon pricing the Kin (dumbphone) like a smartphone with full data plan, etc is what killed it.
Why get the Kin when you can get a full Android device for the same price?
dan | 14-Jul-10 at 8:43 am | Permalink
I don’t buy the pricing argument. Most people don’t know the difference… they could still use social, texting, email on the Kin, and the Kin is far better looking than every Android phone on the market.
Also, remember that the average buyer is getting sold to by a Verizon rep somewhere, I’m sure the rep isn’t saying “oh don’t buy that Kin, you can buy an Android which has way more features”. Unless the comp scheme on the Kin was horrid.
And 500 is so horribly bad, I mean aren’t there at least a few thousand Microsoft zealots who own Zunes who would have bought the device???
AJ | 14-Jul-10 at 5:06 pm | Permalink
We’re a Zune household (3 currently, and have owned all 4 generations (30, 80, HD, 8GB)) but the pricing of the Kin really killed. I’d never pay the same for a featurephone that I would for a smartphone. That’s just ridiculous. There’s a reason we’re doing the $10 extra line on the parent’s plan.
Speaking of which, I just wish we hadn’t left the Peek in the car when we traded it in. Oops.
krauser530 | 14-Jul-10 at 10:53 pm | Permalink
The Kin was a great idea, but was poorly implemented. I actually wanted one until I saw the price. Microsoft throwing out all of the old Danger sidekick code and using Windows CE is really what killed them. (causing delays and an ultimately buggy phone with a price point way above what it could have been.) Check: http://www.engadget.com/2010/06/30/what-killed-the-kin/
Plus the early adopters posted terrible reviews on Verizon’s website (which couldn’t have helped sales). 500 seems a little low though, they probably sold more.
Eric Krieg | 15-Jul-10 at 11:13 am | Permalink
You’re on to something there.
I used to be an early adopter, but an iPAQ handheld cured me of that affliction. Windows Mobile was bloody awful, the thing was just unusable. I actually sold it on eBay and tried a Palm, which I hated too (less capable than Windows Mobile). Gave that one to my 8 year old.
I was also an early adopter of bluetooth, which didn’t work. I’ve recently taken it up again, and its better than it was 5 years ago, but still not perfect.
My peek is *A LITTLE* buggy, but I still love it.
I just wish you gave everyone the $10 a month deal, retroactively.
That’s really my only gripe.
Hey, I was stuck in the backseat of a car in the middle of rural Oklahoma the other day, and I was peeking away the whole time. It just worked. Who can argue with that?
dan | 15-Jul-10 at 12:29 pm | Permalink
oh my god, I forgot about the world of bluetooth 5 years ago. That may actually trump the horribleness of WAP. I remember being at Digicel and lining up bluetooth accessories and how bad they were. Tethering an ear peice to a Treo was a nightmare!!!
Kevin D. | 15-Jul-10 at 12:59 pm | Permalink
i have nothing against bluetooth per-se. it requires alot of CPU overhead and power overhead on both devices. in its current spec it doesn’t manage bandwidth very well. on my macbook pro i can’t have a bluetooth keyboard and mouse then add bluetooth headphones. the headphones get choppy or one of the input devices randomly disconnects.
I think MSFT realized there was no reason for Kin to exist with WinMo 7 coming out officially in a few months. There is enough competition in the marketplace without having to compete against yourself.
Eric Krieg | 15-Jul-10 at 1:58 pm | Permalink
Guys, what drove me over the edge with Bluetooth was a dongle that I had that just stopped working when XP went SP2. I guess there was native support for bluetooth in SP2, but it never worked with this dongle, and no driver was ever updated by the manufacturer.
I must have blown literally 16 hours on trying to get it to work.
That iPAQ had bluetooth, but I could never get it to work with my phone (pre smart phone days, I’d try to send the phone number to the phone. No dice.)
Julianna Schindler | 16-Jul-10 at 12:37 am | Permalink
If you’re still on the fence: grab your favorite earphones, head down to a Best Buy and ask to plug them into a Zune then an iPod and see which one sounds better to you, and which interface makes you smile more. Then you’ll know which is right for you.
Joe Mulloy | 17-Jul-10 at 11:32 am | Permalink
I have a Palm Pre on Sprint and I love it. I got it last September so I’m eligible for an upgrade in September, gotta lov e Sprint’s early upgrades. At this point the Pre and Pixi are a bit slow compared with newer phones so it’s hard to recommend them against 1GHz Android phones. I’m really hoping Palm announces something new soon. I really hate Android. After using webOS Android and iOS just seem clunky.
Long live Palm!
Before I got the Pre I considered getting a peek but the lack of a calendar was a deal breaker. After having the Pre I could never go backwards, but I do love the keyboard on the peek I got my brother for his birthday. My only gripe is the dual button spacebar. I hate fake keyboards like they have on the iPhone and most Android phones.
Real keyboards FTW!
– Sent from my Palm Pre
dan | 18-Jul-10 at 8:03 pm | Permalink
Joe – you know HP bought Palm, right? I don’t think you’ll see another Palm phone again in your life… and that makes me cry. I liked the Pre and can’t believe it didn’t gain a larger fan base.